I had an encounter with the medical fraternity in my Town where I had to visit for 7 days to keep an update with a patient who was hospitalized.Being a near and dear one one tries to ensure we look at the basic aspects of hygiene and cleanliness as well as peace in terms of a good surrounding that keeps the moral of the patient high.I was lucky to have found that and was pleased to note that it actually existed in such places like hospitals.Process centric workplace as it appeared and that really put a smile on my face and made me relax a bit till I went beyond the window dressing.
And Lo!The truth revealed.All that glitters is not gold.When you noticed that the support staff that takes instructions from the main doctors were very casual about the way they issued instructions down the line.The sense of urgency was missing.Maybe they are so used to this day in day out that the urgency simply disappears.I don't blame them entirely but then the Hypocritic oath that they take or even the passion and empathy they are suppose to exhibit is lacking.The sisters were found to be amateurs and were under training.Training at the expense of my loved one???If the so called staff under training asks me "should I give the antibiotic now??or is the insulin dose correct??How to fill asthalin in the nebulizer?Is the saline injected properly in the vein and how does one tackle the patient with empathy especially when the oxygen tubes are to be inserted etc.The sheer display of amateur behavior at a point where one needs assurance and confidence makes you go ballistic.How on earth can one be so careless?Aren't you playing with ones life?What proof do I have if a single error is fatal?How do you counter any instructions given by this fraternity ?Then comes the support staff which are non technical-The ward boys.Made to work for 24 hours ( double shifts) leading to lack of concentration and intent to really assist the patient and the speed or urgency of meeting the requirements missing makes you wonder ,why you pay so much to get such Substandard services.What a mess?If you bring this to the notice of the administration, the patient will have to face the consequences.!There are many good people as well, i don't deny but the presence of such novices in critical care experimenting on human lives is unacceptable.
How can one ensure that they are adequately trained to handle patients who need critical care?Who monitors them?What about an error taking place?Do they have proper mentors who are accountable?Do they give enough confidence to the patient before they experiment?Many questions.....awaiting answers!!
And Lo!The truth revealed.All that glitters is not gold.When you noticed that the support staff that takes instructions from the main doctors were very casual about the way they issued instructions down the line.The sense of urgency was missing.Maybe they are so used to this day in day out that the urgency simply disappears.I don't blame them entirely but then the Hypocritic oath that they take or even the passion and empathy they are suppose to exhibit is lacking.The sisters were found to be amateurs and were under training.Training at the expense of my loved one???If the so called staff under training asks me "should I give the antibiotic now??or is the insulin dose correct??How to fill asthalin in the nebulizer?Is the saline injected properly in the vein and how does one tackle the patient with empathy especially when the oxygen tubes are to be inserted etc.The sheer display of amateur behavior at a point where one needs assurance and confidence makes you go ballistic.How on earth can one be so careless?Aren't you playing with ones life?What proof do I have if a single error is fatal?How do you counter any instructions given by this fraternity ?Then comes the support staff which are non technical-The ward boys.Made to work for 24 hours ( double shifts) leading to lack of concentration and intent to really assist the patient and the speed or urgency of meeting the requirements missing makes you wonder ,why you pay so much to get such Substandard services.What a mess?If you bring this to the notice of the administration, the patient will have to face the consequences.!There are many good people as well, i don't deny but the presence of such novices in critical care experimenting on human lives is unacceptable.
How can one ensure that they are adequately trained to handle patients who need critical care?Who monitors them?What about an error taking place?Do they have proper mentors who are accountable?Do they give enough confidence to the patient before they experiment?Many questions.....awaiting answers!!